Avoid hanging your artwork or displaying your sculpture in direct sunlight, above a working fireplace, or in a damp or humid area.

When cleaning, never use water or commercial cleaners - always use your high-quality, lint-free microfiber cloth dry, and handle the artwork with extreme care to avoid creating fingerprints, dents or creases. This is especially important for artworks without glazed fronts.

Lighting which washes the walls of a room displays all paintings without damaging them with ultraviolet rays or direct heat from sunlight. Energy-saving bulbs or yellow light bulbs don't capture artworks to their full beauty.

Sculpture should always be lit from eye level or above, never from below as while this may create momentary drama it will not do the work justice.

For UK deliveries:

• art materials, sculptures, artwork is  £4.99, or free when spending £25+
• Books and Project pack are free delivery 
• Decoupage items are £2.99, or free when spending £25+

 

For international al deliveries:

• art materials, sculptures, artwork is  £20
• Books and Project pack are £2.99
• Decoupage items are £2.99, or free when spending £25+

We always want you to be delighted with your artwork. If you have changed your mind and wish to return it to us you have 14 days from the point of delivery to contact us to organise a return. We do not charge for online returns. 

We offer store credit if the artwork is returned within 14 days after we confirm the return in the same condition it was sent in unless otherwise agreed with the gallery.

If you have lost the original packaging, please ensure that the item is securely packaged. Items which have not been packaged appropriately and have been damaged in transit may not be eligible to be refunded.

If your order has arrived damaged, please retain all original packaging and notify us immediately of this so that we can arrange reframing, a replacement or a refund depending on your wishes.

Store credit or refunds are managed centrally and should be processed within 14 days of the receipt of a returned item.

Please do contact the gallery on Whatsapp 07506041501 or email tebbsgallery@gmail.com if you have any questions.

The security of our users' financial transactions is extremely important to us and we are 100% committed to protecting you, as well as your customers. For this reason, all of our payment providers comply with the Payment Card Industry Data Security Standards (PCI DSS).

PCI Compliance

The PCI DSS is the highest information security standard for organizations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction.

PCI Compliance helps to create a secure environment by improving the quality of the cardholder data in order to reduce the rate of credit card fraud cases. In addition, it ensures that the data for each payment is stored securely in a tamper-proof manner.

Learn more:

Click here to read more about PCI compliance.

All artworks will come with a full Certificate of Authenticity. Some artists and publishers will have their own COA that comes with the artwork, or alternatively, we will send you our Tebbs Gallery COA.

If you lose your certificate of authenticity, as long as you have acquired the art via Tebbs Gallery Ltd, we will support you with reprinting a COA. Please do contact the gallery on Whatsapp 07506041501 or email tebbsgallery@gmail.com if you have any questions.